Microsoft Teams - Phone Standard

Microsoft Teams – Phone Standard

Business Calling, Simplified with Microsoft Teams

Microsoft Teams Phone Standard brings enterprise-grade calling capabilities to the familiar Microsoft Teams experience. Designed for businesses that want to streamline communication and reduce the need for traditional phone systems, it enables users to make and receive VoIP calls directly from Teams — across devices and from anywhere.

Key Features:

• 📞 Cloud-based calling – Make and receive voice calls from Teams on desktop, mobile, or web.

• 📱 Device flexibility – Use existing PCs, mobile phones, or Teams-certified desk phones.

• 🔁 Call forwarding & routing – Easily manage how calls are handled with auto attendants and call queues.

• 🗂️ Voicemail with transcription – Voicemails delivered to your Teams inbox with searchable text.

• 🌍 Global availability – Connect with clients and colleagues anywhere in the world.

• 🛠️ Integrated administration – Manage calling policies, numbers, and users through the Microsoft 365 admin center.

• 🔒 Enterprise-grade security – Built-in encryption, compliance, and reliability from Microsoft.

Perfect for: Businesses ready to modernize their phone systems with a cloud-first, Teams-integrated solution.

Note: A Microsoft 365 license that includes Teams is required. PSTN calling plans sold separately or through direct routing via providers like Call2Teams or Operator Connect.

Subscription billing terms

Microsoft New Commerce Experience (NCE) products allow you to choose among the following options for subscription terms:

• Monthly terms, available at a 20% premium over MSRP.

• Annual, paid monthly

• Annual, paid upfront

Both Annual options require an annual commitment, with no reduction in license quantities allowed over the length of the term. After purchase, you have 168 hours (7 days) to make license reductions before being locked into the commitment term.

New Cancellation Policy

A new 168 hour (7 days) cancellation policy is now in effect for new subscriptions of Microsoft NCE SKUs. A full refund will be issued if cancelled on day one, while partial, pro-rated refunds will be issued for cancellations on days two through seven.