IRONSCALES - INCIDENT MANAGEMENT

IRONSCALES Incident Management equips security teams with powerful tools to detect, investigate, and respond to email threats quickly and effectively. With real-time visibility, automated remediation, and detailed threat analysis, this solution reduces response times and strengthens your organisation's resilience to phishing attacks.

🔑 Key Features

• Centralised Incident Dashboard: View, prioritise, and manage email threats across the entire organisation

• One-Click Remediation: Instantly remove malicious emails from all user inboxes

• User-Reported Alerts: Convert employee-reported messages into actionable incidents

• Threat Timeline and Forensics: See who received, opened, clicked, or replied to phishing emails

• Threat Intelligence Integration: Enhances detection and correlation using both global and internal data

• Role-Based Access Controls: Assign specific investigation permissions for security teams
  
  

⚙️ Technical Specifications

• Deployment: API-based, cloud-native solution with no changes to email routing

• Supported Platforms: Microsoft 365 and Google Workspace

• Remediation Tools: Manual and automated removal of suspicious messages

• Audit Trail: Full tracking of incident actions, user interactions, and resolution steps

• Licensing: Per-user or per-organisation, scalable for enterprise or service provider models
  
  

🏢 Best Used For

• Organisations that require fast, coordinated responses to email-based threats

• IT teams managing complex environments with limited security personnel

• Businesses aiming to reduce dwell time and exposure from phishing campaigns

• Managed service providers offering incident response as part of their security services
  
  

IRONSCALES – Incident Management gives your team the visibility and control needed to act fast, minimise damage, and keep your business secure—without relying on traditional, slow-moving security operations.